Contact Us
We’re Here to Help
At Somniva™, your comfort and experience are our priority.
Whether you have a question about your order, need assistance, or just want to learn more about our products, our support team is here for you.
Customer Support
📧 Email: contact@getsomniva.store
🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)
⏱ Response Time: Within 24–48 hours
Before You Contact Us
You may find your answer faster here:
- Shipping & Delivery → (link your shipping policy)
- Returns & Refunds → (link your refund policy)
- Frequently Asked Questions → (link FAQ page when ready)
👉 (Highlight these as clickable links in Shopify editor)
Order Support
If you’re contacting us about an order, please include:
- Your order number
- The email used at checkout
This helps us assist you faster.
Our Commitment
We’re committed to providing a smooth, premium experience from the moment you order to the moment you sleep better.