Shipping policy
At Somniva™, we are committed to delivering your order safely and efficiently, while maintaining the premium experience you expect from our brand.
Processing Time
All orders are processed within 1–3 business days.
Once your order is processed, it will be prepared and dispatched from our warehouse.
Shipping Time
We offer free worldwide shipping on all orders.
Estimated delivery time:
- 7–14 business days
Please note that delivery times may vary slightly depending on your location, customs processing, and local carrier conditions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
This allows you to follow your package every step of the way.
If you do not receive tracking information within 5 days of placing your order, please contact us.
Delays & Exceptions
While we strive to deliver within the estimated timeframe, delays may occur due to:
- High demand periods
- Customs inspections
- Carrier delays outside our control
We appreciate your patience and understanding in such cases.
Incorrect Address
Please ensure that your shipping details are correct at checkout.
Somniva™ is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please:
- Check with neighbors or your local courier
- Contact the carrier directly
If you still need assistance, feel free to reach out to us.
Contact Us
If you have any questions regarding your shipment, please contact us at: